Julie-Anne Tallon
0121 476 3415


  • Emma Shackleton
    Emma Shackleton
    Beacon School Support

    Emma is an experienced teacher who’s taught in both mainstream primary schools and pupil referral units for children excluded from school with SEMH needs.

    With high quality training and support to schools throughout Birmingham for almost two decades, Emma has also worked as a qualified Team Teach Instructor for over 16 years, using these skills to support and guide current practitioners.

Zoom Session


Zoom Session


Thu 16 Sep 2021


09:00 - 12:00

Managing Challenging Parents

Focus: Catholic Life
For: Office staff, SENCO, DHT, AHT, NQT or the TA in the class that deals with ‘that parent’


Learn how to manage challenging parents calmly and safely.  Use our proven ‘firebreak’ method for handling parents who find it difficult to control their emotions.

Multiple Sessions:

This is a three day course. You can attend all, or some, of the sessions.

  • [1] Thu 16 September 2021
  • [2] Wed 23 March 2022
  • [3] Wed 4 May 2022


Director’s Note:

To get the most out of Emma’s excellent CPDF we recommend attendance at all three sessions. Feedback on Emma’s sessions in 2021 were outstanding. One HT asked me why I hadn’t got all HTs at this training as it was so good!

Book Event

Number of Attendees Attendee Details
Available Tickets: 98
The Number of Attendees ticket is sold out. You can try another ticket or another date.